Privacy Policy

This Privacy Policy describes how Holistic Lifestyle Hub (a brand operated by Shambhavi Sri Pandey; not currently an incorporated company), referred to here as "we", "us" or "our", collects, uses and protects your personal data when you visit masterclass.holisticlifestylehub.in ("Website") and register for our free educational masterclass. This policy is prepared in line with India's Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Data We Collect

• Opt-in survey answers submitted on this Website: your biggest health-struggle category, age range, how long you have experienced it, and what you have already tried. Stored in our secure database.
• Registration details collected on the checkout/registration page after opt-in: your name, email address and phone number.
• Technical & usage data automatically collected via cookies and tracking technologies, including IP address, device/browser type and pages viewed.

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies, including the Meta (Facebook) Pixel, to measure the performance of our advertising, understand how visitors interact with the Website, and optimise our ads and content on Meta platforms (Facebook and Instagram). The Meta Pixel may collect information about your visit and share it with Meta subject to Meta's own privacy policy.

3. How We Use Your Data

• To register you for the masterclass and deliver access details.
• To send you related communications about the masterclass, follow-ups and educational content.
• To measure, improve and optimise our ads, content and Website experience.
• To respond to your queries and grievances.

4. Legal Basis — Consent

We process your personal data on the basis of the consent you provide when you submit the opt-in form or register for the masterclass. You can withdraw your consent at any time by writing to connect@holisticlifestylehub.in.

5. Who We Share Data With

• Meta Platforms Ireland/Inc. — for ad measurement, retargeting and optimisation via the Meta Pixel.
• TagMango — our webinar registration and delivery platform.
• Our hosting and database provider — for secure storage and delivery of the Website and its data.
• Applicable authorities where required by law.

We do not sell your personal data.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes stated above, or for a longer period if required by law. Opt-in survey responses and registration details are retained for as long as you remain in our community, and are deleted upon a verified deletion request.

7. Your Rights Under the DPDP Act, 2023

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data.
• Nominate another individual to exercise your rights in case of incapacity or death.
• Grievance redressal through our contact channel below.

To exercise any of these rights, email us at connect@holisticlifestylehub.in.

8. Grievance Contact

For any complaints or concerns about how your data is handled, please contact our grievance officer at connect@holisticlifestylehub.in. We will respond within a reasonable timeframe.

9. Age of Users

This Website and masterclass are intended for users aged 18 and above.

10. Updates

We may update this Privacy Policy from time to time. The revised version will be posted here with a new "Last updated" date.

Contact: connect@holisticlifestylehub.in